What we do
Travel in Motion currently has about 40 clients across the globe. Our customers range from airlines of various sizes to PSS providers, travel ecommerce vendors, travel IT vendors, travel start-ups and payment providers. With travel industry consulting, we serve airlines, small and midsize IT companies and multinational corporations in the travel industry. We are privileged to count industry organisations such as IATA to our customer base as well.
Our current work ranges from developing sales and business development strategies to solution design reviews, from one day workshops to longterm strategy engagements, driving airline IT strategies and airline NDC roadmaps to competitive benchmarks amongst industry players. We support airlines in defining NDC and merchandising strategies and market roll-out plans, and support them in the execution. We are at the forefront of the IATA ONE Order concepts, both from an industry perspective as well as looking at possible transitions with customer airlines.
As the industry transitions from legacy revenue accounting to modern Order Accounting, Travel in Motion provides expert guidance to help airlines navigate this shift. Our consulting services support the parallel existence of both financial streams, the optimization of related accounting processes, ensuring accuracy, compliance, and readiness for the upcoming Modern Airline Retailing environments and scenarios.
With the airline payment ecosystem rapidly evolving, Travel in Motion offers strategic consulting to help airlines optimize payment processes, reduce costs, and enhance customer experience. From payment orchestration to alternative payment methods and reconciliation, we guide clients in building future-ready, efficient, and secure payment strategies.
We support vendors in M&A discussions and contract negotiations. We conduct benchmarks of airline eCommerce vendors’ capabilities and market perception. We support leading global IT vendors in business development and business strategy in relation to travel and transportation market and helped with new product definition and market validation.We facilitate workshops for airlines, vendors and have done so for the leading airline industry governing body organisation, supporting organisations in defining programme scope and activities.
We moderate panels and facilitate discussions as a neutral third party.
Finally, in between all this work, we also author reports on NDC, ONE Order and future industry direction for various clients.
We’d love to support your company’s growth and success with our expertise and experience.
Clients & Partners – past and present
Travel Distribution and retailing Updates
LATEST POSTS
- The Future of Revenue Management in the World of Offers & Orders
The airline industry is undergoing one of its most significant transformations in decades. The shift toward Modern Airline Retailing (MAR) is no longer a distant vision—it’s happening now. For years, the transition to Offers and Orders has been discussed, but the pace has accelerated. While some innovators have been working on the transition to MAR, realizing early benefits like continuous pricing, an increasing number of airlines are recognizing the urgency for change and, in response, launching initiatives to support a move into the new age. This includes replacing legacy PSS with modern Offer-Order-Management-Systems (OOMS). - Our latest whitepaper “Modern Airline Retailing 2025: Realities, Lessons, and the Next Horizon”
The transition to Modern Airline Retailing (MAR) has taken off. Numerous airlines are engaged in or considering procurement projects, and a few have already made their first vendor selections. MAR is also a key subject of the International Air Transport Association’s (IATA) currently ongoing World Passenger and World Finance Symposium in Istanbul, with many vendors and airlines announcing progress in their transition. This is a good moment not only to reflect on the current status of the MAR transition but also to look ahead to what can be expected in the future. - Matthias Viehmann, Professor of Aviation Management, supports Travel in Motion (TiM)
Matthias Viehmann, Professor of Aviation Management and Quantitative Methods at University of Applied Sciences Worms, supports Travel in Motion (TiM) in revenue management and dynamic pricing. With airlines transitioning to Modern Airline Retailing (MAR), the offer process is becoming key to enhancing the customer experience and increasing airline revenue.
Audits
Our audits offer airlines answers and solutions to specific problems in GDS and NDC distribution.
Benefit: Understand your rights and obligations under the existing GDS contracts.
Input: All current GDS contracts, any other relevant information e.g., PSS agreement, NMCs agreements
Deliverable: Structured summary of all relevant GDS contracts incl. implications on mismatch among contracts, restrictions, potential quick wins and recommendations
Timeframe: Three weeks, after all delivery of materials.
Benefit: Understand your rights and obligations under the existing GDS contracts.
Input: All current GDS contracts, any other relevant information e.g., PSS agreement, NMCs agreements
Deliverable: Structured summary of all relevant GDS contracts incl. implications on mismatch among contracts, restrictions, potential quick wins and recommendations
Timeframe: Three weeks, after all delivery of materials.
Benefit: Visualize and drill down into your revenue and cost structure by POS, channel, and GDS.
Input: Detailed revenue data (ideally on CPN or TKT level) for a recent 12-month period. Separately, aggregated non GDS cost data for same period
Deliverable: Comprehensive, interactive distribution footprint coverin volumes revenues, and cost
Timeframe: Three weeks, given all required inputs provided
Benefit: Receive an NDC proposition tailored to local markets based on your distribution strategy for EDIFACT and direct sales
Input: GDS contracts, Target markets, current and planned functionalities, EDIFACT and direct channel functionality
Deliverable: Content and functionality roadmap
Timeframe: Two weeks
Benefit: Understand which sellers and aggregators are needed to boost your NDC platform’s volume
Input: Full-year (12 months) of (sold) revenue data (ideally on agency-POS level).
Deliverable: Target list of sellers and aggregators including their current NDC adoption status with other airlines (anonymised)
Timeframe: One week
Benefit: Understand how to maintain a reliable API and the functionality needed for your market
Input: API software development processes, current functionality.
Deliverable: Recommendations for improving API functionality, and a functionality roadmap
Timeframe: Three weeks
Benefit: Reduce onboarding time to market and boost customer satisfaction
Input: Current onboarding process including timeframes and teams involved
Deliverable: A NDC onboarding process map and recommendations for how to implement this new process.
Timeframe: Two weeks
Benefit: Understand how to make your NDC API support and offline servicing teams more efficient and scalable
Input: Current operational processes
Deliverable: NDC Operations process map and recommendations increasing efficiency by adopting API-focused tooling.
Timeframe: Two weeks
Benefit: Receive feedback from integrated partners to improve their happiness and increase channel shift
Input: List of NDC partners
Deliverable: Report on NDC product benefits, areas for improvement, and performance compared to other airlines. This covers the API, onboarding and support.
Timeframe: Three weeks
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Services
Travel Industry Strategy and Solution Consulting
Your needs are our guidelines.
We focus on airline commercial and distribution strategies, digital retailing, IATA NDC and the transition to Offers and Orders, PSS transformation, airline disruption management, revenue management and customer experience related topics.
Travel in Motion supports you in creating business strategies and translate those into business solutions. We accompany you from ideation to strategy creation, from business process modelling to requirements definition and finally from solution definition to vendor selection and implementation support.